Contact Us
If you are experiencing any issues with Eurgo, please contact us at:
Email: support@eurgo.app
What to Include
To help us resolve your issue as quickly as possible, please include the following in your message:
- Description of the problem – Describe what happened and what you expected to happen
- EGD PIN – If the issue relates to a specific player, include their EGD PIN
- Device and OS version – e.g. iPhone 15, iOS 18 or Samsung Galaxy S24, Android 14
- App version – Found in your device’s app settings
- Screenshots – If possible, attach screenshots that illustrate the issue
- Steps to reproduce – A step-by-step description of how to reproduce the problem, if applicable
The more detail you provide, the faster we can help you!